No hot water? Start here.
Before you panic, work through the quick check below.
No hot water can be caused by a few different things. Sometimes it is a hot water cylinder issue. Sometimes it is a valve or plumbing issue. Sometimes it is electrical and you may need a sparky instead.
Use the simple diagnostic tool below to work out what is most likely happening — then call Mr Cylinder if you need clear advice.

What is happening with your hot water?
Choose the option that best matches what you are seeing. This will help you work out whether it is more likely to be a plumbing issue, an electrical issue, or a leaking cylinder problem.
What is happening at your hot taps?
Likely issue: electrical fault or heating problem
If water is flowing normally but it is cold, the issue is often electrical. It may be a thermostat, element, circuit breaker, ripple control or power supply issue.
If you are unsure, call Mr Cylinder and we can help you work out whether it sounds like a plumbing issue or an electrical issue before you waste time on the wrong trade.
Call 027 233 7343Likely issue: plumbing, valve or pressure problem
If little or no water is coming from the hot taps, the problem may be related to valves, pressure, pipework or the hot water cylinder system.
We can assess the cylinder system and explain whether it is a repair, valve issue, pressure issue or replacement situation.
Call 027 233 7343Likely issue: leaking cylinder, valve, fitting or pipework
Water near the cylinder should not be ignored. It may be a minor valve or fitting issue, but it can also mean the cylinder itself is failing.
Mr Cylinder can help identify where the leak is coming from and explain whether repair or replacement is the sensible option.
Call 027 233 7343No problem — this is exactly why Mr Cylinder exists
Most homeowners do not know whether no hot water means they need a plumber, an electrician, a repair or a full cylinder replacement.
Sometimes we can help directly. Sometimes we will tell you if it sounds like an electrician is needed first.
Call 027 233 7343
